Privacy | Moonlight Leatherworks

Information you provide

When you place an order, start a custom build, request support, submit a review, or otherwise contact Moonlight, you may provide information such as your name, email address, shipping and billing details, order information, personalization choices, and the contents of your message.

Information collected automatically

Like most websites, the storefront may receive basic technical information when you visit, such as device and browser information, IP address, pages viewed, referring pages, and cookie or similar identifiers. These details can help keep the site secure, understand how it is used, and improve its performance.

How information is used

Moonlight may use information to process and deliver orders, build custom pieces to the selections you submitted, communicate about an order, provide customer support, prevent fraud or abuse, maintain the storefront, improve products and services, and meet legal or accounting obligations.

Service providers

An online order may involve service providers that handle parts of the transaction on Moonlight's behalf, including ecommerce hosting, payments, shipping, communications, analytics, reviews, and other storefront functions. Those providers receive the information reasonably necessary to perform their services and operate under their own terms and privacy practices.

Cookies and analytics

The site may use cookies or similar technologies for functions such as remembering a cart, keeping the site working correctly, measuring site performance, and understanding how visitors use the storefront. The exact tools used may change as the store evolves, and this policy will be updated when that happens.

How long information is kept

Information is kept only as long as reasonably needed for the purposes described here, including order records, customer support, accounting, fraud prevention, dispute handling, and legal obligations.

Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to certain uses. Moonlight will respond to applicable requests as required by law and may need to verify the request before acting on it.

Children's privacy

Moonlight's storefront is not directed to children, and Moonlight does not knowingly collect personal information from children for the purpose of selling leather goods to them.

Changes and questions

This policy may be updated as the storefront, service providers, or legal requirements change. The current version will be posted here with a revised date. Questions about privacy can be sent using the contact information shown in the storefront or in an order confirmation.